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Delaget is now part of PAR Technology, read our exciting news here!

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Curb Restaurant Losses: Stop Profit Leaks Before They Start

3 MINUTE READ

Quick-service restaurants (QSRs) are operating in one of the most demanding environments ever. From rising costs and labor shortages to operational complexity and shifting consumer expectations, it’s never been more important to protect your margins. But even the best-run restaurants are losing revenue every day—often without realizing it. Whether it’s food waste, employee theft, delivery mistakes, or missed prep tasks, small breakdowns can quickly turn into big losses. And in 2025, those losses are avoidable—if you know where to look. 

The Real Cost of Restaurant Losses 

Most operators are already keeping an eye on labor and food cost percentages—but what about the hidden sources of loss? Let’s break down the most common areas where QSRs are quietly bleeding money: 

  1. Delivery Losses
    Delivery and takeout are more critical than ever. But when orders are mishandled, items go missing, or transactions aren’t recorded correctly, your restaurant pays the price. These errors add up fast—and they often go unnoticed. 
  1. Employee Fraud
    Internal theft is still a top contributor to profit loss. Without systems in place to catch patterns like excessive refunds, voids, or discounts, these small acts can fly under the radar. 
  1. Food Cost Variance
    One of the most underestimated sources of loss is the Target vs Actual (TvA) gap. Are your stores consistently over-prepping? Are portion sizes creeping up? Is spoilage eating into your profits? Every penny of wasted ingredients adds up—especially at scale. Common TvA culprits include:
      • Over-ordering 
      • Spoilage due to poor inventory rotation 
      • Over-portioning from inconsistent training 
      • Recipe deviation 
  1. Missed Tasks & Accountability
    Critical daily tasks like inventory counts, equipment checks, or prep routines sometimes fall through the cracks—especially during rushes or shift changes. Without a clear system for managing and tracking these workflows, it's hard to hold anyone accountable. 

 

Bringing It All Together 

Here’s the challenge: most restaurants already have some of this data—but it’s spread across systems, hard to analyze, and even harder to act on quickly. You need a solution that pulls it all together, spots the risks, and helps your managers make smarter, faster decisions. 

Enter Detect: Your Loss Prevention Power Tool 

Now that you know where losses are coming from, the next question is: How do you stop them? That’s where PAR OPS Detect comes in. 

Transaction-Level Detail (TLD) 
Detect dives deep into your POS data to highlight suspicious or inconsistent activity. You’ll get clear, actionable visibility into: 

  • Voids and discounts 
  • Delivery issues 
  • Refund patterns 
  • Cash drawer anomalies 

Identify and Investigate Loss Trends 
Search across all stores and systems to identify where losses are happening most—and why. Detect helps you surface both one-off incidents and recurring patterns. 

Food Cost Accuracy with TvA 
With Detect, you can track actual ingredient usage against targets across all your locations. Drill down into the Top 10 and Bottom 10 stores, spot outliers, and take immediate corrective action. 

Integration with Video 
Combine transaction data with surveillance footage to verify behavior and coach staff. See exactly what happened at the register, in the kitchen, or during a delivery exchange. 

Real-Time Alerts 
Custom thresholds and rules let you know when something’s off—before it becomes a bigger issue. 

 

Start Curbing Losses—Before They Stack Up 

Every QSR experiences loss. The difference is whether you can see it—and what you do about it. By identifying where your operations are vulnerable and using a platform like Delaget Detect to close the gaps, you’re not just preventing loss—you’re unlocking profit. So if you’re looking ahead to 2025 and thinking about how to run leaner, smarter, and more profitably… now’s the time to start detecting what’s been hiding in plain sight. 

 

🔗 Want to Learn More? 

Discover how Detect can protect your margins →  Book a demo!

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Sally Plampton

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Learn how Delaget saves you 15+ hours each week and make sense of your restaurant data.