Delivery metric overview: Avoidable cancellations

This one-page guide takes a deep dive into avoidable cancellations—a critical metric monitored by delivery service providers like DoorDash, Grubhub, and Uber Eats.

What’s Inside:

• What are Avoidable Cancellations?
  Understand how this metric affects your restaurant’s rankings, customer satisfaction, and overall profitability.

• 4 Proven Tactics to Reduce Avoidable Cancellations
  Practical, actionable strategies your team can implement today to improve efficiency and eliminate unnecessary cancels.

• Target Metrics to Aim For
  Clear benchmarks to help your team set goals and measure success.

Why It Matters:

Reducing cancellations can boost your restaurant’s rankings on delivery platforms, leading to higher visibility, more orders, and improved profit margins.

Print this guide or share it via email with your store managers or leadership team to inspire change across your organization. With this resource, you’ll be equipped to drive meaningful improvements, enhance delivery operations, and unlock better financial performance.