A QSR operator that delights all his guests’ senses can both improve customer experience and lead to increased sales. This goes beyond your food offering, too. Your restaurant layout has a lot to do with the way your customers perceive your business, how much they buy, and how satisfied they are when they leave.
The psychology behind restaurant layout and QSR sales Read More »
When your employees handle cash correctly, you avoid lost, miscounted, or stolen cash. But, with so many steps in the cash handling process, tracking it all can be overwhelming. Let’s look at the top cash handling practices that all of your employees should follow.
Top restaurant cash handling procedures for your employees to follow Read More »
A certain amount of stress is a good thing. It can keep you on your toes and motivate you. But too much stress can impact your mood, cognitive ability, and energy level. So, what can you do to cope? Here are four stress management techniques to reduce stress.
4 Tips for Managing Stress as a Franchisee Read More »
What are your customers really thinking? Knowing your voice of customer is essential as a QSR operator, but you can’t read their minds. Or can you? You probably already have most of the data you need to be a “mind reader.” Let’s dig into how you can use the data you already have to know more about your customers.
Voice of customer KPIs: what the numbers tell you Read More »
Culture can change naturally, but as someone working in QSR management, you’re much better off creating a plan and taking steps to purposefully change your restaurant culture. Let’s look at some of the best ways to make lasting changes to your culture and how to make sure they stick.
QSR management: What does it take to build a world-class culture? Read More »
In the QSR world, smaller goals are your daily operations. Measuring things like your sales, check average, and other key numbers on a daily basis can be extremely helpful to winning the sprints that lead to long-term wins. Here are five reasons to monitor your QSR analytics every day.
Data Analytics For QSRs Read More »
Above store reporting allows you to analyze your most important numbers all on one dashboard. Different reporting solutions offer different features, so it’s important to understand which numbers are most vital to making your restaurant more efficient and profitable.
What features to look for in an above store reporting solution Read More »
As a QSR owner, you don’t have to pay a researcher to find useful restaurant metrics. You already have access to all of the metrics you need. These metrics can help identify a need for operational changes if necessary. So, what are those metrics?
3 restaurant metrics that signify the need for operational process changes Read More »
Looking at the numbers in your QSR can help you measure the differences in customer experience restaurant by restaurant. Above-store reporting also gives you the power to test changes in a small set of restaurants to see if they’re worth rolling out to the rest.
How above-store reporting can identify customer experience opportunities Read More »
PAR OPS' blog on operational strategies to grow your business faster.
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