Finding reliable and loyal employees is not an easy task, especially in the restaurant industry, which has one of the highest turnover rates (62.2%). For QSR owners, high turnover impacts time, efficiency, and profits. So, how do you combat this? Here are four ways to decrease turnover and increase employee loyalty.
QSR Management: How to earn your employees’ loyalty Read More »
Do you lean on customer behavior metrics or demographic data to assist your decision making process? These are the two most common sources of information business owners fall back on when they want to make improvements. But what exactly does each one include? And could one be more effective than the other?
Why QSR customer behavior is more actionable than demographics in 2018 Read More »
Roughly 75% of restaurant losses are caused by employee theft. An effective loss prevention program is an easy win that will make your restaurant more profitable and keep your extended restaurant family honest, so let’s look at the most common types of loss and how you can prevent them.
4 things to look for to reduce employee theft in restaurants Read More »
When it comes to software for restaurants, there’s a lot to know. As a new restaurant franchisee, you’ve been provided with a lot of new hardware and software to run your business smoothly, but you may not know what the software does for each part of your business. We’re here to help!
Software for restaurants 101: an introduction for new restaurant franchisees Read More »
Most restaurant owners pore over metrics to check productivity. The problem is there are so many options. Between retention rates, speed of service, voice of customer, and more, where should you look? To answer this question, let’s take a look at the three best metrics for measuring restaurant employee productivity.
Employee Performance for Restaurants: How to Measure Restaurant Staff Productivity Read More »
New legislation in specific cities around the country are requiring restaurants and retailers to use predictive versus on-call scheduling. Sound like a headache? It doesn’t have to be. We’ll help you through it. Here’s what you should know about predictive scheduling in order to prepare for the change.
Restauranteurs often get caught up in the many hats they have to wear, and organized books fall to the bottom of the priority list. In this blog post, find three components of a financial analysis and discover how it can improve your operation.
Are you conducting a proper restaurant financial analysis? Read More »
While employee turnover is expected in our industry, it doesn’t have to reach the 70 percent level. In my 20+ years of experience in above store leader roles, I’ve learned and instilled in my teams that people (and their performance) are important investments in our business. When we invest in our staff and focus on training, coaching, and data, they’re more likely to be motivated and perform well – and less likely to leave. Here are four areas to focus on that will reduce employee turnover.
Keep (and improve) your QSR employees by focusing on these 4 areas Read More »
In the world of pizza delivery, waiting is built in to the process. Your customers will wait. But what if you could improve pizza delivery service and transform your pizza team, creating a positive delivery experience? Read on for 6 tips that will improve pizza delivery at your restaurant and boost your revenue.
Pizza delivery wait times: keep them calling back for more Read More »
Delaget’s blog on operational strategies to grow your business faster.
Everything You Need to Know About Hiring & Retaining Teenagers During the 2021 Labor Crisis
Nickels and Dimes: 4 QSR Operational Money-Savers You Likely Haven’t Tried Yet
QSR Loss Prevention: 4 Ways to Prevent and React to Employee Theft
