Delivery metric overview: Avoidable driver wait time

This one-page guide takes a deep dive into avoidable driver wait time—a critical metric monitored by delivery service providers like DoorDash, Grubhub, and Uber Eats.

What’s Inside:

• What is Avoidable Driver Wait Time?
  Understand how this metric affects your restaurant’s rankings, customer satisfaction, and overall profitability.

• 4 Proven Tactics to Reduce Driver Wait Times
  Practical, actionable strategies your team can implement today to improve efficiency and eliminate unnecessary delays.

• Target Metrics to Aim For
  Clear benchmarks to help your team set goals and measure success.

Why It Matters:

Optimizing driver wait times can boost your restaurant’s rankings on delivery platforms, leading to higher visibility, more orders, and improved profit margins.

Print this guide or share it via email with your store managers or leadership team to inspire change across your organization. With this resource, you’ll be equipped to drive meaningful improvements, enhance delivery operations, and unlock better financial performance.